Merchant Quick-Fix Cheat Sheet

STOP! Try the Golden Rules First

Create Support Ticket

Still having issues after trying the checklist? Create a ticket below and our team will contact you shortly.

BillFree Support Team

Email Address* We'll send updates to this email

Merchant ID (MID)* Your unique merchant identification number

Business Name* Your business or store name

Phone Number* 10-digit mobile number (starts with 6-9, no country code)

Support Type* Select the type of support you need

POS System (optional) Point of Sale system you're using (if applicable)

Describe Your Issue*

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Check Ticket Status

Enter your Ticket ID or MID to check the current status of your support ticket.